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Ask a Floor Mat Expert!

Who is the Floor Mat Company? is the official rubber-flooring webstore of Rubber-Cal Inc., a rubber flooring and sheet rubber distributor based in Orange County, California. We specialize in the sale of durable and affordable rubber floors to individuals and businesses alike. Meet the Rubber-Cal Staff.

Where are you located?
We have several warehouses located in the Orange and Los Angeles Counties of California.
However, our sales office is located at Rubber-Cal: 18424 Mt. Langley Street, Fountain Valley, CA 92708 USA. Please note that our offices are closed to the public.

What are your business hours?

Monday to Friday, 6:00 AM to 6:00 PM PST (Pacific Standard Time).
Our will-call hours are Monday through Friday, 8:00 AM to 4:30 PM.

Can I get help with my project?
We have customer-service staff available to help you from 6:00 AM to 6:00 PM PST. We offer a host of products for many industries, including floor protection, kitchen matting, and slip-resistant flooring. We have knowledgeable staff on-site to answer any and all of your questions about our products.

How do I place an order?

Place your order through this site, or call one of our floor-mat experts to place your order over the phone. U.S. customers can call us toll-free at 1-844-782-2374 during regular business hours. International customers can reach us at 1.714.772.3000, or via fax at 1.714.772.3088.

Can I order a sample?

We realize that is sometimes difficult to decide exactly what product you need for your project. Especially since offers so many different types of floors and mats, it can be hard to decide. To order samples of our floor-mat products, fill out the form provided here. We provide samples of most of our rubber-mat and flooring products. Please note that most samples are approximately the size of a credit card (about 2” x 3”) for ease of shipping. Please note: An exact gauge or size of a sample cannot be requested; however, larger-sized samples are available upon request and incur additional shipping charges.

How long must I wait to receive my sample(s)?

We ship our samples via the U.S. Postal Service. Because we are located in Southern California, products may take up to one week to reach our customers on the East Coast. At this time, we do not ship samples to locations outside the continental United States.

How can I receive my samples sooner?

We are happy to ship samples by FedEx Express as long as the prospective buyer is willing to cover the additional shipping costs. If you need your samples by a certain date, please inform one of our specialists via phone or email. We want to help you as much as possible throughout this entire process.

What are your credit terms?

Once credit has been approved, open account terms are 1%/10 Net 30 and past due thereafter. At 60 days, delinquent accounts will be placed for collection. 1 1/2% per month (18% yearly) will be applied when an account is past due. If you wish to establish open terms, please download a credit application here.

Which credit cards do you accept?

We accept most Visa, Mastercard, and debit cards. We accept all American Express and Discover cards. For your convenience, we also accept payment via

Do your rubber products smell?

Unfortunately, the smell of rubber is a natural, unavoidable feature of any rubber product. However, some of our rubber products do lose that rubbery scent over time. If you are planning to install rubber mats or flooring in an enclosed space, please remember that this can slow the dissipation of the product’s scent, potentially making the scent seem more powerful. If you are sensitive to smells or are, for other reasons, worried about the presence of rubber’s scent, please consult one of our experts! Our specialists will gladly point you toward products that have proven to lose their smell over time or that are infused with artificial scents that help mask the smell of rubber.

How do I find the best rubber matting product for my needs?

If our site does not offer product recommendations for your specific application, contact us by calling 1.714.772.3000 or by sending an email to One of our floor-mat experts will reach out to help you find the best product for your needs.


How quickly can I expect my product to ship from your warehouse?

We at make every effort to ensure that all our stocked orders are filled within 24 hours of placement. We do our best to provide our customers with fast, efficient delivery no matter where they are within the United States. And because we inventory popular sizes and models, we are also able to offer emergency shipments of products within as little as 24 hours! Please be aware that some custom-cut products may have longer lead-times; we will quote these shipping estimates at the time of your inquiry.

How much do you charge for shipping?

We calculate our shipping costs according to shipment weight and zip code. If you are worried about the cost of shipping, tell us the type of product you need and the shipment’s destination. With that information, our staff can generally offer you a shipping quote over the phone or by email.

How do you ship your floor-mat products?

We use a variety of carriers to lessen the burden of shipping costs on our customers. Which carrier we use depends on the package’s final destination. Most small packages are shipped via FedEx Ground. If your order requires express delivery, we will ship it to you using FedEx Express Air Services (one-day, two-day, or three-day). Heavy or oversized shipments (150 pounds or more) are shipped nationwide via preferred carriers (Dotline Transportation, Custom Freight, Yellow Freight, or Old Dominion). Oversized shipments bound for West-Coast locations are shipped via Best Overnite Freight. Please note: next-day or same-day deliveries may be available for some shipments if they are shipped using one of the aforementioned freight carriers. In these cases, one of our Experts will contact you with a quote prior to the shipment of your order.

Any Rubber-Cal shipment is insured for the full value of the product.

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